Well crazy days are upon us. well me anyway. So yesterday at work , we were all just typing away when a center wide email goes out. MANDATORY MEETING> ceo is here , log out at 10:45 and meet in the rogue river room. Ok, whenever ceo , or customer service VP , or anyone of slight importance is coming to our center we know weeks in advance. There is usually fanfare and a lunch provided, and meetings have never been mandatory... well they are but it's unspoken. So, right off the bat we knew something was wrong. Now, i've had a feeling something like this was going to happen ever since we traded a large part of our local market to gain more market back east. I just didn't realize what i thought was going to happen would do so so quickly. The coaches had disappeared, they had a meeting of their own and no one seemed to know just what this was all about. They assured us all that all was well... little did they know... and like lambs to the slaughter off they went. With trepidation the rest of us logged off at the aforementioned hour, chatting nervously about what could possibly bring the CEO out unannounced. I'm certain we all had a very good idea what it was, but glibly reassured eachother it was just a suprize visit to encourage us over the market trade. Well it was and it wasn't. WE all got in there and got seated... one of our coaches and one of the center support staff were up front with ceo man and both looked very upset. not a good sign. At this point i was certain of what was coming and braced myself appropriately. Yes indeed, first thing our ceo said was " this is very hard, but we will be closing this center down due to the upcoming market trade. " and so on and so forth. Most people stopped listening and started crying after the first sentence, but i made sure to listen to what was being said so i could repeat everything back to those that were upset right now. Actually all in all it isn't that bad. I still have a job for 60 more days at the end of which i get a very decent severance and insurance pkg. Our company is paying for a prestigious job placement firm to come in an help us all find jobs locally if we can't relocate. If we can relocate we've been offered complete moving expenses and a guaranteed job at which ever other call center we want to go to. In some ways it would have been nice for it all to have just ended yesterday, i could spend today just chilling and filing for unemployment. Instead i'm all dressed and ready for work. Mostly i'm just dreading the lingering drama. Not to sound heartless, i know we all have just been notified of impending doom, but i really just think people need to get it together and stop whining. honestly for me at least, i think this will be a good thing, but then i've always been fairly adept at finding the good things in life.Drives other people crazy. I cant join in with the angry crowd , because i'm not angry. I completely understand why the company did what it did and i agree with the reasoning behind it. It would have been foolish to do otherwise in their shoes. I do wish we'd gotten to say good bye to our leadership, of all of this that is the hardest. These were the people who trained us and helped us grow as associates. They didn't get a 60 day extend. yesterday was their last day. I know some of them will be moving to other centers but most have family in the valley so i'll probably see them around, but it's not quite the same.
well, the clock keeps ticking down the time. Gotta get my shoes on and get ready to go to work.
59 nine days left....